Request a new role

Requesting additional user permissions within a workspace

As a team member of a workspace, you can request additional permissions.
The workspace links that are displayed in your personal Workplace, in any My subcategory, and in the Workspaces joined box of your dashboard, concern the workspaces of which you are a team member.
With regard to these workspaces, you have the option to request an extension of your current usage permissions.
Following approval of your request by the workspace owner, the ​assigned extra usage permissions will be activated upon refreshing the PortalTalk web application.

  • Find the workspace for which you want to request additional usage permissions in your personal workspace or within the My subcategory.

  • Click the ellipsis menu button and select the option Request role.

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The Request New Role form is displayed:

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  • Select the relevant roles – Select the role(s) you want to request.

  • Add Comment – If you so wish, enter an explanation for your request.

  • Approver(s) – These are the workspace’s owners to whom your request will be addressed.

  • Click Finish to submit your request.

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  • Click OK, I understand to close the confirmation panel.

A notification in your Activity Feed confirms that your request has been sent:

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The workspace owners are notified of your request by email:

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Once one of the workspace owners has handled your request, a notification within you Activity Feed will confirm the approval or rejection.

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Also, you will be notified by email message.

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The text of these automated email messages can be set/adjusted by your application administrator (see Managing the templates for automatically generated email messages).